15 Questions to Ask Before Hiring a Web Design Agency in Vancouver
Don't sign a contract until you've asked these essential questions. They'll help you separate great agencies from mediocre ones and protect your investment.
1Can you show me 3-5 recent projects similar to mine?
Why: Relevant experience is the best predictor of success.
2What is your design and development process?
Why: Clear processes lead to on-time, on-budget delivery.
3What technology stack do you use, and why?
Why: Modern stacks like Next.js deliver better performance and SEO.
4What's included in the project scope, and what costs extra?
Why: Avoid surprise charges by clarifying scope upfront.
5How many revision rounds are included?
Why: Unlimited revisions aren't realistic; 2-3 rounds is standard.
6Who will be working on my project?
Why: Know whether you'll work with senior staff or juniors.
7How do you handle project communication?
Why: Regular updates prevent scope creep and misalignment.
8What is your timeline for a project like mine?
Why: Realistic timelines signal an experienced agency.
9Do you provide content strategy or copywriting?
Why: Great design with poor content still underperforms.
10How do you approach SEO?
Why: SEO should be built in from day one, not bolted on later.
11What happens if I need changes after launch?
Why: Post-launch support is critical for long-term success.
12Do you offer hosting and maintenance packages?
Why: Ongoing maintenance keeps your site secure and performant.
13Can you share references from recent clients?
Why: Client references reveal what the portfolio can't.
14What's your payment structure?
Why: Standard: 30-50% upfront, milestones, balance on delivery.
15Who owns the code and design files?
Why: Ensure you own all deliverables after project completion.